Legal / Privacy
Privacy Policy
Welcome to Level Vanta’s Privacy Policy. This policy explains how Level Vanta handles personal information connected with your use of https://levelvanta.com and with direct communications you choose to send to us.
Level Vanta is an English-language gaming-information portal for New Zealand players. We publish gaming news, reviews, walkthroughs, release coverage, and themed editorial articles. This document is intended to help you understand the information that may be involved when you browse the site, contact us, or use related website features.
This is the date on which this version of the Privacy Policy takes effect.
Information Level Vanta may collect
Direct contact
Information you provide directly
If you choose to contact Level Vanta, you may provide personal information so that we can understand and respond to your enquiry. This can include your name, email address, phone number, the content of your message, and any other information you voluntarily include. You may contact us through an available website contact channel, by email at [email protected], or by phone on +64 9 889 4726. Please avoid sending unnecessary sensitive personal information in free-text messages.
- Contact details you choose to provide.
- The question, feedback, or request you send.
- Relevant context needed to understand your enquiry.
Site use
Information collected through website use
When you access https://levelvanta.com, technical and usage information may be collected through your browser or device. Depending on how the site is used, this may include device type, browser type, operating system, pages viewed, referral information, approximate location derived from an IP address, and interaction or diagnostic information. We use this type of information carefully to understand how the website performs and is used. It does not mean that every visitor provides every category of information described here.
Information from communications
When you communicate with us by email, phone, or an available website contact channel, we may keep the message and follow-up correspondence as part of that communication. This may include records reasonably needed to answer your request, clarify what you need, or continue a conversation you initiated. Information you provide may be considered alongside the context required to respond helpfully, including earlier messages about the same enquiry.
How information is used
Operate and improve the website
Technical and usage information may be used to provide, maintain, protect, understand, and improve Level Vanta and its gaming-information content. This includes the practical operation of news, reviews, walkthroughs, release coverage, and other editorial pages. It may also help us identify issues that affect visitors’ experience or the reliability of the site.
- Maintaining website performance and availability.
- Troubleshooting faults and reviewing diagnostic information.
- Understanding how pages and features are used.
- Detecting misuse, security issues, or harmful activity.
Visitor-initiated contact
Respond to enquiries
We may use the contact information and message content you provide to answer questions, provide the assistance you requested, and follow up where appropriate. This use is limited to communications you initiate with Level Vanta, including messages sent to [email protected] or enquiries made by phone on +64 9 889 4726. We do not promise a particular response time, but we use the information reasonably needed to address the matter raised.
Meet responsibilities and protect rights
Where reasonably necessary, information may be used to meet legal obligations, enforce applicable site terms, prevent fraud or abuse, and protect the rights, property, safety, or security of Level Vanta, visitors, and others. We will only use information for these purposes as permitted or required by applicable law and in a way that is proportionate to the issue involved.
We aim to use only the information reasonably relevant to the purpose at hand.
Disclosure and third-party destinations
Operational support
Service providers and operational support
Level Vanta may use trusted service providers to help operate, maintain, secure, or support the website and communications. Where this occurs, a provider may receive information that is reasonably needed to perform the service concerned. We do not identify particular providers here because the services used may change over time. Information is not shared merely for convenience; any operational sharing is intended to be limited to what is relevant to supporting Level Vanta’s website or communications.
Legal and protective disclosures
We may disclose information when reasonably necessary to comply with legal requirements, respond to valid requests, protect rights or safety, or investigate suspected misuse of the website. Any such disclosure will be considered in light of the circumstances and should be limited to what is reasonably appropriate for the relevant legal, protective, or security purpose.
Third-party websites
Level Vanta’s gaming news, reviews, guides, releases, and feature articles may link to other websites. Those websites have their own content and privacy practices, governed by their own policies. Please review a third party’s privacy information before providing personal information elsewhere. Level Vanta is not responsible for third-party content or privacy practices outside https://levelvanta.com.
Security, retention, and international handling
Security
Reasonable safeguards
Level Vanta uses reasonable administrative, technical, and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration, or disclosure. The measures appropriate to a particular situation may depend on the nature of the information and how it is being handled. We encourage visitors to use care when deciding what to include in an enquiry or message, especially where information is not needed for us to answer the request.
No internet transmission or storage method can be guaranteed completely secure.
Retention
Information may be kept for as long as reasonably necessary for the purposes described in this policy, to resolve enquiries, maintain appropriate records, meet legal obligations, or address disputes. The period may vary depending on the nature of the information, why it was collected or received, and whether it remains relevant to an ongoing communication or other legitimate need. We do not set a single retention period for every type of information.
International processing
Where service providers or systems operate outside New Zealand, information may be processed or stored in locations outside New Zealand. If this occurs, Level Vanta will seek to apply reasonable protections and handle information in accordance with applicable requirements. The location involved may depend on the relevant service or system, so this policy does not identify a fixed destination country or a particular transfer method.
Your privacy choices and rights
You can contact Level Vanta if you have a question about personal information connected with the website or a communication you have sent us. We will consider each request in the context of the information involved and applicable requirements.
Privacy request
Access and correction requests
You may contact Level Vanta to request access to personal information held about you or to ask for correction of information you believe is inaccurate. To help protect privacy, we may need reasonable information to verify that a request relates to you before responding. You can begin by emailing [email protected] or writing to Level Vanta at 14 Pixel Lane, Wellington 6011, New Zealand. Please describe the information or correction you are asking about as clearly as you can.
Other questions or objections
You may also contact us with privacy questions, concerns, or requests about how your information is handled. Some requests may be subject to applicable requirements or legitimate limitations, but we welcome clear enquiries and will consider them carefully. You can reach Level Vanta by email at [email protected] or by phone on +64 9 889 4726. Including enough context in your message will help us understand what you are asking for.
How to contact the privacy point of contact
For a privacy matter, please tell us the nature of your request and the best way to reply. You may use the details below. Email and phone links are provided for direct contact; the postal address is selectable text.
[email protected] +64 9 889 4726 14 Pixel Lane, Wellington 6011, New ZealandPolicy updates
Level Vanta may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and show an updated effective date so that you can identify the current version. We encourage you to review this policy periodically, especially before providing information through the website or sending a new enquiry. Continued use of the site after an update will be subject to the policy then published here.
Effective date: 7 September 2026